Employment Overview

Ready for a career that’s going places? Look no further than CFC Services. When it comes to rewarding our employees' hard work and loyalty, we walk the walk, promoting 100% of our field leaders from within. We’re committed to providing the growth opportunities that help you reach your full potential.

Training and Benefits

At CFC Services, you’re more than an employee; you’re an important part of the CFC Services team. We’re dedicated to the people who make CFC Services a true industry leader, and offer great benefits and training opportunities to attract and retain the best and brightest.
Here, great training doesn't end after orientation – it’s part of our continuous improvement culture. As a CFC Services employee, you have regular opportunities to learn new skills and advance in your career. Your safety and well-being on the job and in life are important to us, and that’s why we offer competitive employment benefits for all of our employees.

Benefits for Eligible Employees

  • Comprehensive and affordable major health coverage
  • Paid time off and holiday pay accrual
  • Overtime opportunities available
  • Prevailing wage job opportunities as available
  • Certification training

Have a question or suggestion? Our open door policy promises that everyone has the opportunity to be heard and contribute. We look forward to welcoming you as part of the CFC Services family.

Job Positions Available

IT Infrastructure Technician

IT Infrastructure Technician

Status: Now Hiring

This position is located in San Antonio, TX and relocation assistance is available. The candidate must provide Texas friendly customer service using remote management applications, telephone, and email tools as well as provide IT support services with the highest level of integrity while adhering to our Core Values and Code of Ethics. The ability to pass a criminal and credit back ground checks as well as drug tests is a must.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Provide first level support of service requests. 80% of this position is phone support
  • 3+ years of support clients in a Windows Domain Infrastructure
  • Troubleshoot hardware such as servers, desktops, laptops, printers, telephones, and smartphones
  • Strong Troubleshooting skills in Windows Desktop 7/8
  • Daily Time Tracking intoWHMCS with detailed explanations of issues and resolutions
  • Ability to multi-task and adapt to changes quickly
  • Self-motivated with the ability to work in a dynamic environment
  • Troubleshooting skills in Windows Server 2003-2012, Active Directory, Exchange 2003-2013, and Mobile Devices
  • Basic technical support at the network level: WAN and LAN connectivity, routers, switches and firewalls
  • Remote Support using tools such as Logmein, Remote Desktop and or other technologies
  • Ability to effectively prioritize and execute tasks in a fast paced, high-pressure environment
  • System documentation maintenance and review in WHMCS
  • Communication with customer as required: keep them informed of incident progress, notification of impending changes or agreed outages

Qualifications this position requires strong communication, troubleshooting, planning, and execution skills. Preference will be given to candidates with college degrees and current vendor certifications.

Additional Duties and Responsibilities:

  • Fast turnaround of customer requests
  • Establish and maintain effective working relationships with clients, IT Staff and vendors
  • Work with the Service Coordinator when escalating service requests that require level two support
  • Manage time well and perform multiple tasks
  • Enter all work as service tickets into WHMCS

Work Environment:
Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat and cold.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities may vary based on the specific tasks assigned to the position.

Hours:

  • Primary Hours are 7:30 AM to 4:30 PM or 8:30 PM to 5:30 PM, Monday through Friday
  • Required occasionally to work after business hours to include holidays, nights and weekends
  • Require to participate on the Weekly On-Call rotation schedule
Additional Information
Be sure to Include your current Certifications with year received and Salary Requirements

Front-End Web Developer

Front-End Web Developer

Status: Accepting Applications 

Job Description: Minimal work direction needed, highly skilled and knowledgeable to the position and provides best practicing sharing within work group. This position will be working to design and build innovative web technology solutions.

Job Summary: The Front-End Web Developer is responsible for designing and developing the esthetic elements of web applications. Candidate should pay close attention to the look and feel of the interface. The candidate for this role should have experience working with HTML5, CSS3, JavaScript, AJAX and jQuery. The position of Web Developer will be located in San Antonio, Texas and may include up to 25% travel.

Major Responsibilities include but are not limited to the following:

  • Convert graphic design in HTML5 pages using CSS3, JavaScript and jQuery.
  • Design and implement front-end business applications in an Agile environment.
  • Interact with Quality Assurance personnel during system testing phases of application development.
  • Ability to handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
  • Candidate is responsible for maintaining production websites on a daily basis according clients' requests.
  • Candidate may interact directly with the client in some meetings or conference calls.
  • Design and deliver interaction flows and screens using MS Visio, Fireworks, Photoshop or Illustrator. Experience:
  • BA/BS in Computer Science or similar degree.
  • 3+ years as a Web Developer using HTML, DHTML, JSP, PHP, SQL, CCS, JavaScript/JQuery, AJAX, Fireworks, Photoshop or Illustrator. Preferred Skills:
  • Candidate must have strong user interface and usability knowledge.
  • Deliver browser-compatible front-end code.
  • Strong HTML and JavaScript skills are required.
  • Must have advanced CSS experience.
  • Basic knowledge of Adobe Photoshop and/or Fireworks is required.
  • Ability to create and design graphics from scratch.
  • JAVA/JSP and SVN repository knowledge is a plus.
  • Knowledge of PHP and/or content management systems such as Drupal, Joomla or WordPress is a plus.
  • Knowledge of accessibility 508 compliance is a plus.
  • Excellent communication skills and ability to convey accurate information to team members and clients.
  • Knowledge of Java, Spring MVC, Struts is a plus.

Service & Support Consultant/Receptionist

Service & Support Consultant/Receptionist

Status: Now Hiring

This position is located in San Antonio, TX and relocation assistance is available. The candidate must provide Texas friendly customer service using the highest level of integrity while adhering to our Core Values and Code of Ethics. The ability to pass a criminal and credit back ground checks as well as drug tests is a must. As the gateway of contact for incoming calls and visitors to the office, the Service & Support Consultant/ Receptionist is responsible for the answering and transferring of incoming telephone calls to the office to the appropriate member of staff and/or the correct department. The Service & Support Consultant/Receptionist is responsible for the provision of a friendly, professional and efficient reception facility for both internal and external customers. The Service & Support Consultant/Receptionist will also administrate incoming and outgoing deliveries via reception and coordinate the distribution of incoming post via WHMCS, calendar invitation and completion of work order documentation. The Service & Support Consultant/Receptionist also drives sales of products to our current database and the provision of administrational support to other divisions of the company.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Service and Support – The Service & Support Consultant/Receptionist is responsible for the completion of daily Service and Support tasks and may also be required to assist with other administrative duties as directed by the Company Manager.
  • General administration - Responsible for completion of designated administrative tasks within specified deadlines. Paper based and electronic filing systems to be maintained and updated on an ongoing basis and obsolete records to be deleted/ destroyed.
  • Sales – To drive sales on a targeted basis for all products within the service and support department.
  • Answer incoming calls within three rings using the standard telephone answering protocol. It is necessary to quickly identify the purpose of the call to either take the call or transfer to the most qualified member of staff to deal with the inquiry.
  • Transfer calls by announcing the name of the caller, company name (if relevant) and the nature of the call. Any callers placed on hold must be kept advised of the status of the call and, if experiencing delays, transferred to an alternative member of staff.
  • Greet all visitors to the office, ensure they complete the visitor’s book and are advised to take a seat while the relevant member of staff is contacted. The Service & Support Consultant/ Receptionist is required to draw attention to the health and safety guidelines held at reception.
  • Organize the station – The Service & Support Consultant/Receptionist is responsible for the receipt of incoming deliveries on behalf of UPS/Fedex. Any delays regarding the delivery must be communicated by the Service & Support Consultant/Receptionist to the senior dispatch operative. General mail is opened by the receptionist, compiled and subsequently distributed to the relevant department. Any specifically addressed mail should be unopened and transferred to the relevant department/member of staff. The incoming mail must be coordinated by 11:00 each morning.
  • Manage the voicemail – The Service & Support Consultant/Receptionist is responsible for clearing voice messages and transferring messages to the relevant member of staff on a priority basis each morning.
  • Maintain the reception area – The Service & Support Consultant/Receptionist is responsible for maintaining a tidy and organized reception area at all times. Any incoming or outgoing deliveries must be directed to the goods entrance and any boxes or products removed from the reception area, where possible, throughout the day. The Service & Support Consultant/Receptionist must ensure that the eating area remains clear and the reception provides a high-quality reflection on the company for any staff and visitors to the office.
  • Health & safety – play a key role in the company health and safety policy by identifying and communicating any health and safety concerns to the manager.
  • Time of Ticket in Queue – The Service & Support Consultant/Receptionist is responsible for ensuring that all support tickets are addressed and closed in a timely manner.
  • Front of house/ ground floor – Provision of a highly professional, efficient and organized front of house and ground floor facility.
  • Primary Hours are 7:30 AM to 4:30 PM or 8:30 PM to 5:30 PM, Monday through Friday
  • Required occasionally to work after business hours to include holidays, nights and weekends
  • Require to participate on the Weekly On-Call rotation schedule

 

How To Apply

  1. Email resume to This email address is being protected from spambots. You need JavaScript enabled to view it.
  2. Complete this online application form
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