Click on Live Chat button and enter your contact information, with a brief description of the issue you're facing. A technician will be in contact with you shortly and will give you a 6-digit code.
Get Remote Support.
Remote Support (32-bit) Remote Support (64-bit)
Download/Run the file that pops up and click Accept/Yes to every prompt that is given so that the Technical Support Representative can remotely access your system and help determine the underlying cause of your problem.
Please enter the email address for your account. A verification code will be sent to you. Once you have received the verification code, you will be able to choose a new password for your account.