FortiVoice VoIP Telephone System Solutions

FortiVoice VOIP Telephone System Solutions

FortiVoice VOIP Telephone System Solutions

Every business, no matter where they operate or how small they are, needs a phone system, especially in a city as large as San Antonio. However, phone systems have traditionally been very costly, not just in terms of the equipment but also in setup fees, reconfiguration fees and technical support overhead. This has left most small to medium sized businesses and start-ups very few options due to their constrained budgets. Many of these low cost options are watered down and do not include the extensive features needed to operate efficiently and create the strong, professional image that all businesses want to present to potential and existing customers. So the big question left for small businesses to figure out is this:

What is the best phone system that fits my business's budget?

What is the best phone system that fits my business's budget?

Introducing FortiVoice Telephone Systems by FortiNet, one of the only phone systems built to provide any business of any size the professional, feature-rich system they desire at a price they can afford. The guiding vision behind FortiVoice comes from the understanding that small businesses have small budgets and must choose what they buy wisely. Small business owners have no need for products that are bleeding edge, over engineered, and expensive but also realize that the cheapest solutions are not always the best solutions. In the end, they are looking for the product that can deliver everything they need for the best possible price. That is where FortiVoice comes in.

Why FortiVoice?

Why FortiVoice?

What makes FortiVoice the right choice? It’s simple, affordable and powerful.

Unlike the majority of phone systems on the market, FortiVoice is simple. Everything you need is built right in, with no added licenses for its core functions. It’s easy configure and use.

The simplicity is also what makes it so affordable. In addition to not paying for licenses, it’s easy to install, so you won’t pay as much as you would for a traditional phone system installation.

But simplicity doesn’t mean you sacrifice functionality. FortiVoice systems have all of the features you expect in a business-class system, from the basics like auto attendants, voicemail and music on hold to sophisticated call handling and advanced multilocation capabilities. FortiVoice solutions give you the tools you need for excellent customer service and effective collaboration.


Features

Features

So what do we mean when we say powerful? The first item to note is the feature set. FortiVoice SMB (Small to Medium-sized Business) systems deliver big business phone features at small business prices, features that help small businesses create a professional image, control costs, and stay connected. From a business as small as a 2-man garage operation to as big as a multi-location operation, every system gives them the same built-in features. This includes standard features such as separate extensions, voicemail, voicemail to email, auto attendant, music on hold, and multilingual operation. It even has more comprehensive options such as customized greetings for each extension, remote extensions to connect cell phones, home-based office phone connection capabilities, and even the ability to run 2 or 3 businesses off the same system. Any feature you could possibly need, FortiVoice has it.

A Powerful Example

A Powerful Example

So, a business has an office in New York with a FortiVoice phone system.

A customer calls and the auto attendant answers, saying, “Welcome to ABC company. For Sales, press one. For support, press two…” and so on. This customer wants to buy a widget, so she presses one. That goes to the sales ring group, which rings all three of the sales staff in the New York office, and also the phone of the salesman who works from his home office up in Canada. He’s got a FortiFone IP phone plugged into the network, and he’s connected to the main system over the Internet, and everything works exactly as it would if he was sitting in the office in New York. The customer, though, has called in on an old-fashioned land line. Lots of FortiVoice users set their systems with a mix of PSTN lines for incoming calls and FortiCall VoIP lines for outgoing calls.

The Canadian sales guy is the only one not busy, so he grabs the call. He can actually see on his phone that the other sales folks are busy, and they can see on their phones that he’s picked up the call.

He talks to the customer, but she has a question that he can’t answer. But he’s got an engineer in the LA office who could. He puts her on hold and dials LA. That call goes through the New York system, and to the LA office system. No long distance charges, they’re all connected via the Internet.

But the engineer isn’t at his desk, so the call follows him to his cell phone. He answers the question, the Canadian guy makes the sale, and the customer has no idea that calls went all over North America on her behalf.


Simplicity

Simplicity

But the most valuable part of the FortiVoice system is not actually a feature. It’s simplicity. Unlike most solutions offered by other companies FortiVoice SMB systems were built to be easy to understand, easy to buy, and easy to use. This commitment to simplicity makes setup, management, and upgrading/downgrading quick and painless, so much that even a person with no telephony experience could set it up. Even if it needs to be setup and managed by an outside party, management and troubleshooting can be done remotely, cutting downtime and support costs immensely for companies too small to have their own IT technician.

Easy SetupEasy Setup

Easy Setup

What if you need only analog phones? Or IP phones? Or both? There is nothing to worry about, because FortiVoice is a hybrid telephone system that can accommodate any phone system requirements you may have. It can give you the best of both worlds, and the best part is that the system works the same regardless of what type of lines you choose.

What if you already have a phone system? Will you be able to use any of the old telephone stations? The answer is yes. While the system works best with the FortiFone phones built specifically for the system, they can be used with any standard analog phone and selected SIP-based IP phones, saving you money on replacement equipment.

Have any more questions? Want to know how to get started? Please give us a call (210-610-2557) or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and one of our sales representatives will give you all the information you need. Switch to FortiVoice and see just how quick, simple and affordable it is to take your business, no matter what size, to the next level of professionalism.

FortiVoice also takes into account that businesses may or may not grow rapidly, and as a result is built to grow with you. Any FortiVoice system can accommodate at least 100 users, with high end models able to support up to 500. If you decide to purchase a lower cost model and your business outgrows that limit, this doesn’t mean you have to buy a more expensive unit and toss the old one. Another FortiVoice system can be added and linked to the original system for up to 4 systems and 400 users (2000 users for the high end models), meaning you will never lose your initial equipment investment and the system will never change how it operates.